dR
david R
1 reviews | Active since May 2011
25 Sept 2023, 13:38
Not recieving documents
RCS, my opinion is: Your customer service and general feedback suck. I have various hello peter messages asking for my paid aup letter that you claim my account are paid up. Yo ukeep on telling me you have send it. Guess what i did not receive any!!!!! Pathetic of you RCS. You just send messages up and down giving me the run around...... Besides this you tell me to forward to the creditors..... NOT my responsibility.... you handed me over. You need to forward my paid account as i will keep on saying you are the worst (what is true anyway) and not make any more payments as i have messages you said my account is paid in full and you did forward this letter that i have not received......
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
25 Sept 2023, 13:41Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group
Best regards,
RCS's reply25 Sept 2023, 13:41
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group
Best regards,
dR
david R's updateReviewer Update
25 Sept 2023, 13:56This is exactly the response i always get from RCS but nothing is being done in my complaint. how pathetic.....
dR
david R's update25 Sept 2023, 13:56
Reviewer Update
This is exactly the response i always get from RCS but nothing is being done in my complaint. how pathetic.....
RCS's replyOfficial
25 Sept 2023, 13:59Hi Elaine,
Please check your emails for the confirmation sent to you on ***.
Regards,
RCS Cards
Please check your emails for the confirmation sent to you on ***.
Regards,
RCS Cards
Best regards,
RCS's reply25 Sept 2023, 13:59
Official
Hi Elaine,
Please check your emails for the confirmation sent to you on ***.
Regards,
RCS Cards
Please check your emails for the confirmation sent to you on ***.
Regards,
RCS Cards
Best regards,
dR
david R's updateReviewer Update
26 Sept 2023, 13:28Hallo RCS
I have not received any letter yet.
Please make sure you send it to: m a u r i c e . d a v i d @ y m a i l . c o m as i can not see anything from you or where you sending it to as it only shou : ***********
I have not received any letter yet.
Please make sure you send it to: m a u r i c e . d a v i d @ y m a i l . c o m as i can not see anything from you or where you sending it to as it only shou : ***********
dR
david R's update26 Sept 2023, 13:28
Reviewer Update
Hallo RCS
I have not received any letter yet.
Please make sure you send it to: m a u r i c e . d a v i d @ y m a i l . c o m as i can not see anything from you or where you sending it to as it only shou : ***********
I have not received any letter yet.
Please make sure you send it to: m a u r i c e . d a v i d @ y m a i l . c o m as i can not see anything from you or where you sending it to as it only shou : ***********
RCS's replyOfficial
26 Sept 2023, 14:18Good day,
The paid-up letter has been resent as per your request.
Kind Regards,
RCS Group
The paid-up letter has been resent as per your request.
Kind Regards,
RCS Group
Best regards,
RCS's reply26 Sept 2023, 14:18
Official
Good day,
The paid-up letter has been resent as per your request.
Kind Regards,
RCS Group
The paid-up letter has been resent as per your request.
Kind Regards,
RCS Group
Best regards,