WB
Willie B
1 reviews | Active since Jan 2014
11 Mar 2021, 21:15
Not keeping promises
7 March 2019: 5 times I tried contacting them. I called, emailed, sent an online message, Facebook message, emailed again and still no response.
Please confirm that account ending with 7897 has been paid and will be settled as per call on 18 1 19 @ 12:05 to Shareen.
11 March 2021 The complain is not resolved as You put me on the credit burau for R 81. This is absurd. Now I paid the R 81 and now it seems you reopened the account. I want this account closed, I need conformation about this in writing and I do not want emails from you ever again.
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Replies (1)RCS's replyOfficial
12 Mar 2021, 08:13Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Mar 2021, 08:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
