TM
Theresa M
1 reviews | Active since Sept 2011
01 Jun 2015, 12:04
Not good service
I couldn't log in, forgot my password. They responded, saying the cellphone number I'm giving is wrong. I eventually remembered the old one I gave them (a few years ago). I then sent RCS an email (with my ID attached) on 23/5, requesting that they'll change my cellphone number. No respnse to that. What's taking so long?
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RCS's replyOfficial
01 Jun 2015, 12:12Hello Teejayem,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply01 Jun 2015, 12:12
Official
Hello Teejayem,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,