not getting helped

Item: RCS
Rating: 1
Author: retshidisitswe M

I sent a request to get myRCS card on the 22nd FEB 2019 and almost every day i get a call from them thinking they will assist me. but every time i answer the phone they hang up. i tried calling the number and it just rings. I need this sorted out because this card is fully paid up and i no longer want it

Helpful (0)

Replies (2)

RCS's replyOfficial

19 Mar 2019, 13:43

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,

RCS's reply19 Mar 2019, 13:43

Official

Best regards,

RCS's replyOfficial

19 Mar 2019, 13:44

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,RCS CARDS

Best regards,

RCS's reply19 Mar 2019, 13:44

Official

Best regards,

not getting helped

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