FH
Frederick H
1 reviews | Active since Nov 2014
09 Feb 2016, 03:56
Not getting help with a paid up letter
I paid my account off over 3 years because I was going through a rough financial time.I emailed Rcs over 6 times asking them to just email me a letter that my account is paid up or that I have no outstanding balances.Every time they email me back to reply with my id number.I did that 6 times with no feed back.I need the letter for the national credit regulator.I just want some help please!
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RCS's replyOfficial
09 Feb 2016, 08:16Hello Badboy143,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Feb 2016, 08:16
Official
Hello Badboy143,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group