JN
Joseph N
1 reviews | Active since Feb 2014
07 Jan 2016, 07:10
NOT CLOSING DIONWIRED ACCOUNT
I HAVE SENT AN E-MAIL ON THE 04/01/2016 TO CLOSE MY DIONWIRED ACCOUNT. I WAS TOLD I MUST SEND A LETTER WITH MY ID TO [Email Removed] I CHECK THIS MORNING 07/01/2016 MY ACCOUNT IS STILL NOT CLOSED. I OWE NOTHING MY ACCOUNT IS ACTUALLY IN CREDIT WITH R4.50.<br> I WANT MY ACCOUNT CLOSED ASAP.
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RCS's replyOfficial
07 Jan 2016, 11:08Hello joseph7815,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 Jan 2016, 11:08
Official
Hello joseph7815,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group