SR
Shaunagh R

1 reviews | Active since Oct 2014

04 Jul 2015, 20:50

Not cancelling my account as requested

I've been trying to cancel my RCS account since 21 May 2015. With no help, no replies to emails. Worst customer service ever. I've called and have been told to email them with my ID and cancellation request - I've done this 6 times now to no avail.

0
Replies (1)
RCS
RCS's reply06 Jul 2015, 08:25
Official
Hello SLR88,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group