NL
Nicolette L

1 reviews | Active since Aug 2017

20 Sept 2017, 14:51

Not at all what is promised

Call Centre inefficient and under deliver on what is promised; Never call you back and keeps you holding for 30 minutes without any response/ feedback; Something that should take 24 hours is taking 3 weeks and counting; Very poor service delivery; not recommended to deal with RCS.

0
Replies (1)
RCS
RCS's reply22 Sept 2017, 13:07
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group