LC
Leanie C
1 reviews | Active since Nov 2013
31 Oct 2023, 13:54
Not as great as expected to be
Got a RCS card, as they claim that you can buy from 99 stores with the card. The 99 stores are indicated on their website. BUT Superspar Mossel Bay yesterday refused to accept the card, even after I spoke to the manager... Tried to buy groceries online today from Pick n Pay, they also do not accept the card... This is a great inconvenience, as I believe that if any of the above-mentioned shops are listed as being on the RCS-network, they should accept the RCS card, without fail, whether it's online or in store.
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Replies (2)
RCS's replyOfficial
31 Oct 2023, 14:15 Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group
RCS's reply31 Oct 2023, 14:15
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group
RCS's replyOfficial
31 Oct 2023, 15:46Hi Leanie. My name is Victor. We have attempted to call you but you were unavailable
RCS's reply31 Oct 2023, 15:46
Official
Hi Leanie. My name is Victor. We have attempted to call you but you were unavailable