OL
Ofentse L
1 reviews | Active since May 2023
22 Aug 2024, 12:35
Not a happy customer
I have been very patient with Game and RCS, This has been going on for far to long
1. I want an explanation of how they added insurance without her consent. 2. How will that insurance be cancelled. 3. Who will cover the charges of the insurance that was added without her consent.
Should we not receive any assistance by he end of this week then I will be forced to go to ombudsman.
Regards, Ofentse Khumalo
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
22 Aug 2024, 13:03Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
RCS's reply22 Aug 2024, 13:03
Official
Good day,
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
RCS's replyOfficial
22 Aug 2024, 14:30Good day,
We believe that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind regards, RCS Cards
We believe that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind regards, RCS Cards
RCS's reply22 Aug 2024, 14:30
Official
Good day,
We believe that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind regards, RCS Cards
We believe that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind regards, RCS Cards