WB
Willie B
1 reviews | Active since Jan 2014
07 Mar 2019, 23:51
#noservice
5 times I tried contacting them. I called, emailed, sent an online message, Facebook message, emailed again and still no response. th request Please confirm that account ending with 7897 has been paid and will be settled as per call on 18 1 19 @ 12:05 to Shareen. The reference to the call is ********** 02506
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
08 Mar 2019, 10:33Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply08 Mar 2019, 10:33
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
07 May 2019, 10:04Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply07 May 2019, 10:04
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
WB
Willie B's updateReviewer Update
08 Mar 2021, 09:29The complain is not resolved as You put me on the credit burau for R 81. This is absurd. Now I paid the R 81 and now it seems you reopened the account. I want this account closed, I need conformation about this in writing and I do not want emails from you ever again.
WB
Willie B's update08 Mar 2021, 09:29
Reviewer Update
The complain is not resolved as You put me on the credit burau for R 81. This is absurd. Now I paid the R 81 and now it seems you reopened the account. I want this account closed, I need conformation about this in writing and I do not want emails from you ever again.