Non existent service

<p>I have never come across a company of this size and,who is in the financial services industry, that is terrible at client services. You cannot get hold of anyone telephonically. I don't want to be told every time I phone in that your lines and too busy and I should phone back later as when I do I get told the same. I have been trying to phone in for a week now. When aren't you too busy to actually service you clients? </p>