Non-existent customer service!!!

Its is extremely frustrating and irritating for RCS who I have provided instructions t9 change debit order details, that was done. Incorrect debit orders being run onna monthly basis, then they very quick to run to the credit record to say late payments for their faults.

Now I have been requesting a settlement balance so I close their thing and their rude agents keep saying I cannotnget one because they ran an incorrect debit and must call the following day. Its always the following day!!!

I just want to close this thing now.