1 reviews | Active since May 2017
Non Allocation of payment (6 weeks)
<p>A settlement payment was made on my Coricraft Card on 19 April 2017 and to date this has not yet been allocated. Proof of payment has been sent, surely it can't be that difficult to find and allocate a payment. Please get your house in order as this has negatively affected my credit profile!</p>
Good day
We herewith acknowledge receipt of your complaint and wish to extend our apologies for the delayed response.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint and wish to extend our apologies for the delayed response.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS