AS
Amirah S

1 reviews | Active since Feb 2010

25 May 2017, 17:40

non allocation of payment

<p>it has been two weeks since i paid my pick n pay card and the payment still has not been allocated and my card was blocked due to Non Payment even though i paid in time. I sent the pop as well.</p> <p>RCS is useless and are giving pick n pay a bad name!</p>

0
Replies (2)
RCS
RCS's reply16 Jun 2017, 11:57
Official

Good day

We herewith acknowledge receipt of your complaint and wish to extend our apologies for the delayed response.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply16 Jun 2017, 11:58
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS