BM
Bella M

1 reviews | Active since Aug 2017

17 Aug 2017, 15:15

No update sent to ITC on closed account

RCS account was paid and closed and still showing on my ITC report.After numerous of request to have this updated the only email I receive every time is "an ITC update has been requested.This is showing a negative on my report because RCS never updated this with ITC and therefore I request to have this problem solved immediately.

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Replies (1)
RCS
RCS's reply18 Aug 2017, 17:32
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group