JG
Jacques G
1 reviews | Active since Mar 2016
20 Mar 2016, 20:12
No update sent to ITC on closed account
RCS account was paid and closed in 2013 and still showing on my ITC report.After numerous of request to have this updated the only email I receive everytime is to send my Card number or ID number again.And nothing happens furhter.This is showing a negative on my report because RCS never updated this with ITC and therefore I request to have this problem solved immediatly.Also I need a paid up letter from RCS which I also requested numerous of times.
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RCS's replyOfficial
28 Mar 2016, 10:33Hello Jajuzan,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Mar 2016, 10:33
Official
Hello Jajuzan,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group