1 reviews | Active since Jun 2016

11 Jul 2016, 17:52

No statements since day one

<p>I have had a game accound through Rcs for about 9 months now. Never have i ever received a statement not through mail nor email. </p> <p> </p> <p>Whenever i comlpain i get asked if my email is working... Well they ask me this via email... On the email address i gave them to sent me statements on! </p> <p> </p> <p>Its pathetic now i guess how much i must pay every month. </p> <p> </p> <p>If i get no joy from thia complaint i will close this account and go somewhere else.</p>

0
Replies (2)
RCS
RCS's reply18 Jul 2016, 09:48
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

RCS
RCS's reply18 Jul 2016, 10:41
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS