No statement since opening account

Item: RCS
Rating: 1
Author: SHARELLE E

i am not receiving statements or know what my balance is. after 3 weeks i still cannot register for seld service. i have this account for 3 month but dont receive any statements. the person whi opened my acc also used the wrong cellphone number now i cannot register online to help myself. bad service indeed. i wish i cant just get a statement and close this acc.

Helpful (0)

Replies (3)

RCS's replyOfficial

27 Jan 2020, 15:10

Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group

RCS's reply27 Jan 2020, 15:10

Official

SHARELLE E's updateReviewer Update

27 Jan 2020, 15:15

I have calles but i hold on forever and waste 100 rands worth of airtime

SHARELLE E's update27 Jan 2020, 15:15

Reviewer Update

I have calles but i hold on forever and waste 100 rands worth of airtime

RCS's replyOfficial

03 Feb 2020, 08:53

Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS

RCS's reply03 Feb 2020, 08:53

Official