No statement. Debit order keep on going off each month

Item: RCS
Rating: 1
Author: Christa N

<p>I bought something in April last year for R500, every month you deduct R61 for almost a year know. I never receive any statements or correspondence from you. And now the debit order is more than double this past 2 months. Which gives a total of over R900.</p> <p>How is this possible? I request a statement urgently please.</p>

Helpful (0)

Replies (3)

Christa N's updateReviewer Update

07 Apr 2017, 10:57

Please people, be care full before opening a RCS account with Cape Union Mart....

1. I bought an Item in April 2016 for R500.

2. A monthly debit order went off for R61 per month.

3. A year later I got a statement, reflecting I now owe them R700 on this account.

R200 more than the amount I purchased the item for, and after 11 monthly debit orders...

And now they tell me their system changed in Feb 2017.

Christa N's update07 Apr 2017, 10:57

Reviewer Update

Please people, be care full before opening a RCS account with Cape Union Mart....

1. I bought an Item in April 2016 for R500.

2. A monthly debit order went off for R61 per month.

3. A year later I got a statement, reflecting I now owe them R700 on this account.

R200 more than the amount I purchased the item for, and after 11 monthly debit orders...

And now they tell me their system changed in Feb 2017.

RCS's replyOfficial

04 Jul 2017, 12:34

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply04 Jul 2017, 12:34

Official