GR
Geoffrey R

1 reviews | Active since Nov 2017

06 Jun 2018, 15:52

No service & empty promises , incorrect debit order dates & just poor follow up

You dont even deserve a star at all. Been making numerous calls to your call center , spoke & mailed numerous people just to sort out why you guys are debit ordering me on incorrect dates , then when it does not go through as i just keep money there for debits on the correct day then you negatively influence my credit record because RCS dont debit on the correct agreed dates. Besides from an error made twice in a row , at least if i got service and your own mistake rectified it would have been great , but wait theres no such things as service , just empty promises.

0
Replies (2)
RCS
RCS's reply08 Jun 2018, 14:21
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply11 Jun 2018, 12:20
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS