KC
Kotie C
1 reviews | Active since Jan 2018
09 May 2018, 08:17
No service
RCS Contempo - quick to open your account but i have been begging for weeks that they correct my email address so that i can get my monthly statement emailed. Weeks - i dont think they want me to pay my account then. This is pathetic service - i have visited the branch in Greenstone, emailed hundreds of mails. Best is i just dont pay and wait to see what happens
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
10 May 2018, 15:27Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply10 May 2018, 15:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
10 May 2018, 15:47Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply10 May 2018, 15:47
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,