No self-help portal, No ticket responses
No email communication from them. They do not have an automate ticket response. I made an additional payment and there is no self help portal where I can view my statement or invoices.
It's like they don't want you to pay them it feels so difficult making additional payments.
They have the worst on hold music ever !!!
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
13 Mar 2024, 14:03 Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
RCS's reply13 Mar 2024, 14:03
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
RCS's replyOfficial
13 Mar 2024, 14:17Good day Ethan, Thanks again for being in contact and for your patience. We have sent you an email. Please let us know if you need any further assistance.
RCS's reply13 Mar 2024, 14:17
Official
Good day Ethan, Thanks again for being in contact and for your patience. We have sent you an email. Please let us know if you need any further assistance.