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Sisipho S
1 reviews | Active since Jun 2020
15 Jun 2020, 00:26
No responses to my emails
I have sent an email to recoveries to request my account to be closed and my credit record to be updated to reflect the account has been settled and closed. I can not even get a reply from their *** they did not even confirm that they have my email and are processing my case.
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Replies (2)
RCS's replyOfficial
15 Jun 2020, 08:22Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Jun 2020, 08:22
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
SS
Sisipho S's updateReviewer Update
15 Jun 2020, 10:25I did call, I have been on hold for more than 20 minutes
SS
Sisipho S's update15 Jun 2020, 10:25
Reviewer Update
I did call, I have been on hold for more than 20 minutes