TW
Taryn W

1 reviews | Active since Jul 2015

23 Jul 2015, 16:16

No response to Account Queries

Monthly payments that have been made to Coricraft (RCS) via Credit Card (In-store) or EFT have since April 2015 been going off onto the wrong account. ie Game. (Also a supplier of RCS)<br> They have been calling me non stop for payments to be made. Ive sent ALL the necessary documentation, proof of payments / telephone calls / emails no one assists to correct the problem.<br> <br> Now Ive recieved a sms saying that they want to hand me over???<br> NO HELP ! NO RESPONSE!<br> <br> I cant wait to CLOSE all my RCS accounts !!!

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Replies (1)
RCS
RCS's reply23 Jul 2015, 17:27
Official
Hello westar01,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group