1 reviews | Active since Jan 2018
NO RESPONSE RECEIVED ON **** LOAN
I WAS ADVICES FROM A MRS BOLTON FROM RCS LOANS THAT I QUALIFIED FOR A LOAN. IN MY DOCUMENTS I HAD TO SIGN I WAS ADVISED THAT I MUST PAY A AMOUNT OF R4999.12, I SENT THIS EMAIL AND DOCUMENTATION TO RCS CUSTOMER SERVICES AND LOANS EMAILS TO FIND OUT WHAT THE STORY IS, THIS HAS BEEN A WEEK AND ABSOLUTELY NO FEED BACK HAS BEEN RECEIVED. BELOW IS SOME OF THE INFO THAT I RECEIVED FROM 'RCS' A. INTEREST 1. Subject to subsection (2) and (3), the Annualized Percentage Rate of Interest (”APR”) for the direct Loan Accounts is in line with the market. 2. We may in its sole discretion increase or decrease the prevailing interest rate of 5% for any reason in future. 3. Any change in interest rate will take effect on a new Borrower. B. PAYMENT All payments by the Borrower will be made through an acceptance electronic Fund Transfer (EFT). All other methods will be accepted with the Bank’s consent only. In Particular: 1. The Borrower will pay the initiation fee of R4,999.12 before the approved amount is paid-out as indicated on the (Terms and Conditions of the application form) which will be used to acquire legal contract documents to back up the loan . REASONS: It will help us to secure the loan amount in the event of insolvency and protracted default from redeeming the terms such in the case of death, retrenchment from operation, bad debt and troubles arising from economic downturn or poor production. This request was made based on the fact that you provided NO COLLATERAL. 2. The Borrower will be expected to make monthly repayments in accordance with the repayment plan. 3. The Borrower will be sent an electronic message or SMS alert two (2) banking days-before each monthly repayment date and the Borrower hereby agrees that such notice shall be conclusively deemed received by the Borrower without need of any further notice. 4. The Borrower hereby agrees that nonpayment of the amount owed by the Payment Due Date shall render the Borrower in default and entitles Rcs Loans to take steps to recover the outstanding loan amount in accordance. 5. The Borrower may make an early payment of the outstanding loan obligation due hereunder at any time. Where the Borrower prepays on the loan, the Bank shall charge a liquidation rate on the outstanding principal. The outstanding principal is the unpaid loan obligation and the interest accrued as of the date of settlement
C. DEFAULT Default in terms of this Agreement will occur if: 1. The Borrower fails to make repayment in full, on or before the payment date in accordance with the monthly repayment plan given to the Borrower; 2. Any representation, warranty or assurance made or given by the Borrower in connection with the application for this loan or any information or documentation supp**** by the Borrower, is later discovered to be materially incorrect; or 3. The Borrower does or omits to do anything which may prejudice Rcs Loans rights terms of this Agreement or cause Rcs Loans to suffer any loss or damage. If the Borrower defaults in their obligations under this Agreement, Rcs will be entitled to do the following. a. Rcs Loan will on each Repayment Date collect the total amount payable by the date in accordance with the repayment plan schedule given to the Borrower. b. Where the Borrower fails to honor their obligation to repay their total monthly repayment amount by the due date, Rcs Loans will attempt to collect the outstanding amount within the next twenty-four (24) hours. c. Where more than forty-eight (48) hours have elapsed since the repayment date and the repayment amount (total or partial still remains outstanding, Rcs Loans will start calculating accelerated interest at the rate of 3% plus the applicable borrowing interest rate. d. Following the Borrower’s default, Rcs Loan reserves the right to assign its right, title and interest under the Agreement to an external collections agency who will take all steps, within the bounds of the law, to collect the outstanding loan amount. e. Rcs also reserves the right to start legal proceedings against the defaulting Borrower and is under no obligation to inform the Borrower before such proceedings commence. f. Rcs Loans will be entitled to terminate this Agreement (after service of any notice require there under) if the Borrower in any way perpetrates or attempt to or is involved in any act of ***** or other ******** activity in Respect of the loan, or if any information provided by Borrower as part of the application is incorrect or misleading in any material manner. on such termination, Rcs Loans reserves the right to demand repayment of the full loan amount with interest calculated as stipulated in these Terms and Conditions. Hold the Borrower responsible for all legal costs and expenses incurred by Rcs Loans in attempting to obtain repayment of any outstanding loan balance owed by the Borrower. Interest on any amount which becomes due and payable shall be charged in accordance with these Terms and Conditions. D. COMMUNICATION The Borrower agrees that the Bank may communicate with them by sending notices, messages, alerts and statement in relation to this Agreement in the following manner: 1. To the most recent address the Rcs Loans holds for the Borrower on file 2. By delivery to any email address provided during the application process. 3. By delivery of an SMS to any mobile telephone number the Borrower has provided to the Bank We are looking forward to completing this transaction with you in good faith therefore, If you agree to our company's loan conditions mentioned above, please contact us immediately by filling the acceptance form below to complete your loan process. Congratulations once again.
Date: 25 January 2018 _______________________________ [MR DANIEL OLSEN] Loan Manager
Golf Park 6, Raapenberg Road Mowbray, 7700, Cape town ,South Africa. NCRCP 38. FSP 44481 Customer Switchboard Tel : +27 63
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
