1 reviews | Active since Jun 2016
No response / ***********
on 22 May 2019 I receive a letter of Demand from Anthony, Richards & Ass for the first time stating that there is an outstanding amount of R5208.86 on my Alleged RCS Acc which I've never heard of before. I called these lawyers the following day to find out what this is about as I have never owned any RCS Card or account for that matter and they confirmed that they are acting on behalf of RCS and I called RCS to tell them that I have never opened an account with them and they advised me that I need to go to a nearest Police station and write an affidavit disputing this alleged account under my name and send it to them along with my certified I.D copy and put my signature 3x on the I.D Copy and they will investigate on their side which will take 21 Working days to complete the Investigation. I send all the required documents on the 27 May 2019 and after 3 Follow ups to check if they have received my documents, I then received an SMS on my cell phone on 03 June saying they have received the documents and they will come back to me after 21 Working days. The 21 days passed and I followed up on the 3rd July with no response from RCS instead I received a response from ARA saying they are also still waiting for a response from RCS. I called RCS on the 08th July to follow up again and I Spoke to Yanga who told me that they are still busy with my query and I will definitely receive a response on Thursday 11 July 2019. Today it's the 15th July 2019 I still have not received anything, I sent an email to follow up and they don't even send a receipt to confirm an email. I want this account off from my name as it does not belong to me. This is really reflecting badly on my credit record!!! I'm so frustrated by this, I don't understand why do I have to be running after this stupid, *********** company for a credit that does not belong to me!!
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RCS Group
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We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
