kE
kaye E
1 reviews | Active since Mar 2009
03 Aug 2015, 16:00
No Response
I have been trying for weeks now to get a settlement figure on an existing loan I have sent about 7 requests and its if I am talking to a brick wall not even an acknowledgement that they will get back to me It says thank you for submitting your request but that where each query ends Very annoying
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Replies (1)
RCS's replyOfficial
04 Aug 2015, 08:15Hello kayeensl,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply04 Aug 2015, 08:15
Official
Hello kayeensl,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,