DD
Donald D
1 reviews | Active since May 2013
05 May 2015, 10:07
no response
i requested a settlement letter for my loan account i got with you its been two weeks now am still waiting your call centre agent told me will get a letter within 48 hours and its not for the first time requesting the same letter even early this year did the same can someone help cant keep calling your customer care for the same thing please help me want to cloase my loan account with you as sonn as possible
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RCS's replyOfficial
05 May 2015, 13:05Hello donaldd,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply05 May 2015, 13:05
Official
Hello donaldd,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,