AF
Abdul F
1 reviews | Active since Oct 2020
15 Oct 2020, 09:28
no remorse
My mother has been paying her game account for years and has not missed a payment not even during lockdown.
Things have been difficult with retrenchment due to COVID so she missed one payment last month and game has now handed her over to the lawyers!!??? Seriously!!???
So is this how they treat loyal customers.
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RCS's replyOfficial
15 Oct 2020, 11:20Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Oct 2020, 11:20
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group