NO REFUND AFTER 40BUSINESS DAYS

Item: RCS
Rating: 1
Author: Davison S

Hi,

It has been 40 days and i have yet to receive feedback or to be refunded for 2 purchases value of R1600

Makro-R899 Superbalist -R719

I am going to escalate this to the ombudsman.

My name is Davison Smerdon ********** 663 Card number ********** ********** 60028

Helpful (0)

Replies (2)

RCS's replyOfficial

08 May 2018, 14:46

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply08 May 2018, 14:46

Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Davison S's updateReviewer Update

08 May 2018, 14:50

No use emailing or contacting, customer services as i have emailed Thrice and called numerous times after being told they will investigate and get back to me and yet no feedback. that R1600 was then worked into my installment due last month aswell. ridiculous. If i do not receive refund before Friday 11/05/2018 im escalating to financial ombudsman, i swear im fed up with you bunch of *******.

Davison S's update08 May 2018, 14:50

Reviewer Update