NO RATING they stole the bread out of my childrens mouth today is it not enuf thwy without a home

I have settled this account EU to months of strss with them bugging me to pay on the 12 of Feb 2019 I settled. Yesterday I querid my settlement letter and I had to call in to get confirnation that thwy have recived payment. All they do is send u reminder sms and wmails about payments and propf of payment even on a Sunday. Thiw morning i sms they deduct twice the debit order of my account even before my salary went into the account. For months now RCs have been deduction without authorisation before my salary gets deposited yet they keep sending confirmation of debit order date which should be the end of the month. I settled to avoid this as I led and was in collections but it as reolsved so I thought and today my other obligations and arrangements I made with my other creditors has been broken becauaof RCS fault. What more do they want I already sold my house to pay them do they want my soul too. This is ******* how am I suppose to feed my family buy electricity when they took allmy salary leaving me a,measily R300. Beside the settlement letter and the refund they owe me because and agent gave me the incorrect amount to settle they took over R 11000 out of my bank account this morning and they want mW to do all the to k send them my ID MY bank statement which I don't have on me or reverse it myself which I don't have time to do. If I send them these documents they will pay me not promising in 3 days time. What the hek! What am I suppose to do!