1 reviews | Active since Jun 2013
No one responds to customers
Following up on my previous complaint posted on here regarding Game Stores.<br> <br> No one contacted me in regard to my complaint? I have paid the balances on my own account as well as my husbands account and we want these accounts closed and proof of this sent to us as in yesterday already.<br> <br> I emailed the proof of payments for the accounts to RCS and Game but none of the two responds.<br> <br> I am so disgusted and disappointed in this company. from the very first month we got the Game cards we have been having problems with the accounts, every single month. now I am left to deal with a declined student loan because of being one month behind on payment, when the payment was made and was not allocated by the staff of this company. it is a complete joke how you treat your customers. I will no longer be a game client. As their actions have been speaking louder than their words.<br> <br> I want our payments allocated, letter stating paid in full sent to us as well as two letter stating my account and m husbands account has been cancelled!!! <div><br></div><div><em>(Supplier name changed from Game to RCS by Hellopeter.com)</em></div>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
