TM
Tshepo M

1 reviews | Active since Mar 2022

17 Dec 2023, 23:01

No grace period for late payments.. disappointing from such a BIG company

I normally pay my account around the last day of the month however November month end I ended up paying on the 6th of December, you guys posted my payment late and handed me over whereas I had paid my normal installment as per the ozow link used..

0
Replies (3)
TM
Tshepo M's update17 Dec 2023, 23:05
Reviewer Update
I had same issue with different company, and they fixed their error as payment was made before the 7th so I don’t understand why I was handed over
TM
Tshepo M's update17 Dec 2023, 23:05
Reviewer Update
I had same issue with different company, and they fixed their error as payment was made before the 7th so I don’t understand why I was handed over
RCS
RCS's reply18 Dec 2023, 10:40
Official
Good day 
 
We herewith acknowledge receipt of your complaint. 
 
We have escalated your complaint to the relevant department for further assistance. 
 
 
Kind Regards 
RCS Group