DB
Dennis B
1 reviews | Active since Apr 2016
14 Dec 2021, 19:46
No ***** service, taking this further
So after unauthorised transactions on my account and jumping through your hoops and sending required paperwork on 7 Dec 2021, I have not heard anything. And now on my statement I am being charged for those transactions with interest and you expect me to pay it?
Either someone starts doing their job and get bqck to me in 48 hours or I had the case over to my attorneys. I will not make any payments untill this is sorted asap.
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Replies (3)DB
Dennis B's updateReviewer Update
14 Dec 2021, 19:48Do not send me retoric reply. I want action asap.
DB
Dennis B's update14 Dec 2021, 19:48
Reviewer Update
Do not send me retoric reply. I want action asap.
RCS's replyOfficial
15 Dec 2021, 07:11Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Dec 2021, 07:11
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
23 Dec 2021, 12:21Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
RCS's reply23 Dec 2021, 12:21
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS