No feedback on reported ***** on my Game Store card

Item: RCS
Rating: 1
Author: Nonto M

I reported ***** on my Game Store card. Was asked to send an affidavit and other documents which I did. I have not received any feedback on and I am getting calls and smses and emails demanding payment on my card.

The one sms even said I will be handed over and I am really frustrated by this. I sent an email to the disputes team and have not received any feedback.

Helpful (0)

Replies (3)

RCS's replyOfficial

29 Aug 2020, 09:09

Good day
We herewith acknowledge receipt of your complaint.
Your reference: ACT-764657-J4D3M9,
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group

RCS's reply29 Aug 2020, 09:09

Official

Nonto M's updateReviewer Update

04 Sept 2020, 14:46

Good day,

I still have not received any feedback.

Thanks

Nonto M's update04 Sept 2020, 14:46

Reviewer Update

Good day,

I still have not received any feedback.

Thanks

RCS's replyOfficial

24 Sept 2020, 13:29

Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS

RCS's reply24 Sept 2020, 13:29

Official