BW
Bianca W
1 reviews | Active since Dec 2014
03 Jul 2019, 11:16
NO FEEDBACK AND HELP FROM RCS
I have had ***** on my Game card and submitted my documents more than a month ago. Up till today I had no feedback of any kind from them. I phoned numerous times and email to try and follow up either we hold on for more than 15minutes at a time or the people advised I must just wait. WAIT for ****ing what???? Someone better please contact me and advise what the hell is going on!!!
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Replies (1)
RCS's replyOfficial
05 Jul 2019, 08:23Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Jul 2019, 08:23
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group