No feedback
<p>I have been battling for over 2 weeks to get a credit on my account for a promotional discount due to me. It is not happening and I receive absolutely no feedback, even though I am phoning about every 2nd day.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Best regards,
This is the same reply I keep getting...
As per Brandon, who is the only person who actually phoned me back after my complaint above, I should see my credit on the next statement. Only time will tell.
This is the same reply I keep getting...
As per Brandon, who is the only person who actually phoned me back after my complaint above, I should see my credit on the next statement. Only time will tell.
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,