cS
candice S
1 reviews | Active since Sept 2012
26 Aug 2015, 12:12
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I sent an email to [Email Removed] on the 17th August requesting for a statement of my account reflecting everything that had been purchased for the last 6 months for which I am being billed. I further requested for my address details to be changed in order to have a monthly statement posted to me as well because I don't think the emailed statement includes the breakdown of purchases made. I am yet to hear from anyone at RCS. Can somebody contact me please.
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RCS's replyOfficial
26 Aug 2015, 12:23Hello stormey25,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply26 Aug 2015, 12:23
Official
Hello stormey25,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group