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kevin B

1 reviews | Active since Apr 2013

26 Sept 2016, 19:24

No feed back from crs ,makro

<p>I have app**** for crs makro credit card ,and it was approved same day ,I was provided with a credit limit of 12000 ,i called in to the rcs call center last week Thursday, to decrease my limit to r5000 ,i was advised I can not do this via the phone and i had to email it to ********** but no feedback </p>

0
Replies (2)
RCS
RCS's reply27 Sept 2016, 10:20
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply27 Sept 2016, 10:47
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS