DR
Desmond R
1 reviews | Active since Mar 2019
10 Jun 2026, 13:45
No Empathy
10 emails, no calls, just auto replies, sent Me a sms "Hello LAKYN RANDALL, your Account Protection Plan policy EDC*** has been cancelled with effect from 22/05/2026. For queries, call IUA on +***. T&Cs & std rates apply. Hollard Auth FSP ", called and was given the run around and then an email address, My Daughter passed almost 3 years ago, where did they get My number, what does the sms mean?
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RCS's replyOfficial
10 Jun 2026, 16:43Good day Desmond Randall. We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. If you have any other questions, feel free to contact us on ***or email *** Kind Regards,RCS Group
RCS's reply10 Jun 2026, 16:43
Official
Good day Desmond Randall. We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. If you have any other questions, feel free to contact us on ***or email *** Kind Regards,RCS Group