Hellopeter
Share Your Experience
ST
Saadia T

1 reviews | Active since Jul 2017

08 Sept 2021, 08:31

No credit bureau update

It has been more than a year, last year. I wrote a hellopeter complaint in October 2020 because of a fee still reflecting on my credit bureau. The loan was closed in April 2020. We are now in September 2021 and it still shows on the credit bureau.

0
Replies (3)
RCS
RCS's reply08 Sept 2021, 09:38
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply08 Sept 2021, 15:51
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply08 Sept 2021, 15:56
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS