nN
nathanael N
1 reviews | Active since Dec 2011
04 Feb 2015, 08:39
No courtesy
I have requested to close my RCS account with all the relevant information,proof of payments,I.D copy and letter of closure,RCS does not even attempt to keep me up to date on how far the process of the closure is going,I get no response from at least a return email.On my letter of closure I stated that I would like to be informed of the process and it seems like nobody bothers.RCS please take the courtesy of at least keeping me up to date via email with regards to my closure,that's all I ask.
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RCS's replyOfficial
04 Feb 2015, 09:04Hello nathan2,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply04 Feb 2015, 09:04
Official
Hello nathan2,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,