PVdV
Portia Van der Vent
1 reviews | Active since Aug 2020
31 Aug 2020, 10:38
NO CONTACT BY GAME AT ALL,
Good day - Game Head office I received a call from lawyers this morning, regarding non payment to my game accounts. Firstly, i have a debit order in place. Secondly, no person from game has made contact with me asking why no payment was received. I would like to know who, cancelled the debit or as cancellation can only take place from game's side. There was absolutely no communication at all. How dare you hand me over, with any communication at all, no smses, no call, no letter in the post nothing!! I will getting my own lawyers for you now.
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Replies (1)RCS's replyOfficial
31 Aug 2020, 14:28Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply31 Aug 2020, 14:28
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
