Hellopeter
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1 reviews | Active since Sept 2016

07 Jul 2019, 19:36

no contact

Hi sent RCS an email 4days ago no response,called numerous times hold on for long and then the call just cut.wow

0
Replies (4)
RCS
RCS's reply08 Jul 2019, 11:46
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group

Best regards,

's update08 Jul 2019, 12:34
Reviewer Update
You transferred the call but no helped only people having their own conversation.Please get someone to call me before end of business day that can exactly help me
RCS
RCS's reply08 Jul 2019, 14:01
Official
Hi Lushane, 

I escalated to new business hopefully you will be contacted the soonest as per my request to them.

Regards,

Best regards,

RCS
RCS's reply09 Jul 2019, 17:28
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,