1 reviews | Active since May 2021
NO Attention Regarding ********** Activities
Absolute pathetic service. Tried to make contact with the RCS ***** department as the ********* changed my email address and cell number without any notification to me other than an email from PnP. NO RESPONSE.
Is it REALLY that easy to ***** one's identity? If I wasn't a bit tech savvy I'd be thousands in ********** debt by now. RCS you need to bump up your security especially when it comes to your agents answering the phone and TOO lazy to ask the additional 5 security questions. Especially when sensitive information is changed.
The ********* changed the following: 1. A NEW CARD NUMBER 2. A NEW CELL NUMBER 3. A NEW EMAIL ADDRESS
In ONE phone call. Doesn't this smell fishy??
I have valuable information that can lead to information regarding the identity of the ********* if you wish to have it, you can provide me with a direct email address or contact number on the number I've provided.
Your security regarding the safety of my credit is concerning.
I do see you are quite active on hellopeter.
Please reply to me as soonest.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
