LW
Leon W

1 reviews | Active since Jun 2017

20 May 2020, 09:58

No assistance

Due to covid 19 i did not recieve a full salary end of april i made a payment through a family member that borrowed me the money it was done 1day late and now on my credit report it states that i am in arrears. Please assist so this can be rectified on my credit score! You are a very big credit provider but do not offer any assistance to members.

0
Replies (1)
RCS
RCS's reply20 May 2020, 10:36
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group