NR
Nico R
1 reviews | Active since Feb 2015
12 Mar 2021, 08:42
No account closure letter
I have been trying to close my Edgars account for months now. Every time I phone the help line, they say they will send me the closure letter ASAP. I've spent several hours on the phone with operators by now in total. Up to this point I have only received the paid up letter, but not the closure letter. Why must this be so difficult?
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
12 Mar 2021, 08:54Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Mar 2021, 08:54
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group