sD
sthembile D

1 reviews | Active since Oct 2012

16 Aug 2018, 09:52

No Account Closure Confirmation Letter After Requesting It Several Times Already

Been trying to close my GAME account since May, now the call center says my account is closed but I have requested a letter stating that my account has been closed and NO ONE responds. This company is a nightmare to deal with.

0
Replies (2)
RCS
RCS's reply16 Aug 2018, 15:53
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply16 Aug 2018, 15:54
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS