NEW YEAR NEW RCS? NO

New month = new issue

payment made 30 Nov, proof of payment sent 5 TIMES and STILL 2 months later, RCS has failed to allocate the payment AND they have now put my account in ARREARS AGAIN

no one besides an agent ever phones me to explain why this keeps happening, why I am being harassed by false information DAILY. Again i have to request letters to prove I am not in arrears or at fault because of RCS negligence.

worst experience of my life!!